Products will be delivered via Courier. Shipments are made only from Monday to Friday , excluding national holidays. From the moment the order is placed we normally deliver the package in 24/72 hours (working days) . We are committed to always respecting delivery times, which however remain indicative and do not bind. Unforeseen events in which the courier may incur are not in fact preventable and could delay delivery.
For shipments abroad contact us at firstname.lastname@example.org to request a quotation.
Once the shipment has been completed, you will receive an e-mail with the relative tracking number; by clicking on the shipment number you will be able to monitor its status.
Upon receipt of the product, the Customer must verify that the package is perfectly closed. Each package is sealed with adhesive tape. Customers are advised NOT to pick up the box if the package is not intact or the adhesive tape has been tampered with. If the package is not intact or damaged, or the tampered tape, the customer is invited to report it immediately to the carrier; otherwise the product will be considered regularly delivered, and J-co.co will not be held responsible for any damage and / or missing products.
We do not provide a refund if the package has been opened
In order to avoid misunderstandings, we advise you to indicate an address, even a workplace, where someone is always present to collect the package and to always provide the name on the intercom (if different from the holder).
* It is not possible to indicate a specific day and / or time for delivery. However, our courier provides many additional services in case of particular delivery needs. Email us and we will find the best solution.
For any questions or requirements, contact the online ordering assistance by writing to email@example.com